Prior to your appointment, medical history and consent forms will be sent to the email address on file. Please fill these out before your appointment, or plan to arrive 15 minutes before your first scheduled appointment in order to complete the forms. You will also meet with one of our specialists so that we can get to know you better, take a look around the clinic, and learn how we can help you on your wellness journey!

You are able to schedule appointments through our Covery App or online through the booking portal. We are also available to schedule you over the phone, via email, or in person.

Packages are considered any group of 3 or more of the same service. Ask your location today about their great package options available. 

Yes! Schedule a complimentary consultation to chat about what’s best for you, get more details on what we have to offer, or just to take a look around the spa!

We do not accept insurance at this time. However, we are partnered with Cherry Financial who can provide payment plan assistance. This will be a soft credit check and will not affect your credit score. FSA/HSA may be used on most medical services. 

There is a 3-month commitment when signing up for a membership.

We have a great medical director who completes all virtual medical clearances and answers any questions you may have. Several locations have Nurse Practitioners on site. 

Our staff is made up of highly trained Registered Nurses, Estheticians, Client Specialists, and General Managers.

All memberships require an initial 3-month commitment and automatically renew on a month-to-month basis thereafter. To cancel after the initial term, a 30-day written notice is required. One final payment will be processed, following the notice, before the membership is officially terminated.

Most clients see the best results when doing 1-2 IV Therapy sessions each month to help maintain optimal hydration, boost energy, support immunity, and replenish essential vitamins your body needs to feel its best.

Please dress comfortably. Jeans/belts do interfere with some of our services. Towels and robes are provided upon arrival, if desired. Certain services do have certain attire restrictions, listed below:

• Cryotherapy- Please wear closed toe shoes. We will provide gloves, ear coverings and face masks. The level of skin exposure is up to you, however, the more exposure is best for full results. Please come dry, not from working out/sauna where sweat may freeze. 

• Hyperbaric- We require 50% or more cotton fabrics for this service. Clients are encouraged to bring a book, non-electronic games, nap, journal, etc. 

• Red light- Please wear clothing that is easy to get in and out of, as red light is not able to penetrate through fabrics. SPF can reduce the effectiveness, and is recommended to not wear prior to this service. 

• IV Therapy- Please drink 8-10 oz of water prior to your service to increase effectiveness. Some patients may get cold during IV Therapy, and prefer to bring an extra layer. Please keep in mind to not have layers inhibit the insertion site. 

• Facial Treatments- We highly encourage coming with a fresh, clean face to maximize your service time. However, if unavoidable, aestheticians can remove the make-up or product prior to treatment. 

• Contrast Therapy- Please bring additional clothing. Some clients prefer to wear athletic wear/swim wear for the sauna and cold plunge, then change into dry clothes to leave. Towels/Robes are available upon request. 

• Please contact us for any questions on your service, we are happy to assist!

They are generally safe for most clients. However, it is important to note that certain factors, such as medical history, underlying health conditions, and medications, can affect the suitability and safety of specific treatments. It is crucial that our clients provide accurate and detailed information about their health during the consultation process to ensure the appropriate treatments are chosen.

The optimal frequency of visits for each modality can vary depending on the specific treatment, desired results, and individual factors. This will be discussed at your first visit.

We do require a $29 deposit for all aesthetic services. Other wellness services can be booked without deposits. 

We ask you to give an 8-hour notice for cancellations or rescheduling. This allows us to accommodate other clients who may be on a waiting list or to adjust their schedule accordingly. Any late cancellations/no-show services are subject to a fee of up to 50% of the service scheduled. 

It is recommended that you check with your clinic for information on their current promotions and specials for various services.

It is advisable to arrive at least 15 minutes early to allow enough time to complete any necessary paperwork.